Contact Us
Questions about your order, delivery, returns or products? Our customer support team is here to help.
How can we help?
Whether you have a question before ordering or need help with an existing purchase, please contact our customer support team using the information below.
Questions About an Existing Order
When contacting us about an existing order, please include your order number, the email address used at checkout and a brief description of your question.
Providing complete information helps our team locate your order and respond more efficiently.
Problems With Your Order
If your order arrives with an issue, please contact us with the relevant details.
- Your order number
- A clear description of the issue
- Photos of the product or package when appropriate
- The email address used during checkout
Before Returning an Item
Please contact our customer support team before sending any item back. Return instructions may depend on the product, order status and circumstances of the request.
Response Time
Our team reviews customer messages during our service hours and aims to respond as quickly as reasonably possible. During busy periods, additional processing time may be required.